Frequently Asked Questions

Where do you ship?
Domestic & World Wide.

How much is shipping? 
Varies by location.

How is the wood shipped?
USPS Flat rate 1-3 days business domestic or priority. (Item Specific).
USPS Priority International. (6-10 Business Days)

What is your return policy?
We accept all returns 14 days after date of purchase.  Purchaser is responsible for all return fees of the purchased items back to Kimball Hardwoods.

How do you preserve the wood?
All of our woods are held and kept in a temperature controlled environment. The relative humidity range is from 27-35%. 

How long until my item ships?
Next business day.

Will my order be insured?
Yes, all purchases are insured.